The service hours of the Customer Service Centre and the Customer Service Hotline will have special arrangements on the following dates
Date: 24 December 2025 (Christmas Eve) & 31 December 2025 (New Year’s Eve)
Service hours: 9 am to 1 pm
The Cashier Office at the Customer Service Centre will have extended hours on the following date
Date: 27 December 2025 (Saturday)
Service hours: 9 am to 6 pm
If you have any inquiries, please contact our Customer Service Hotline on 2866 8898
Premium Payment

Premium Payment

Important Notes

  • The Cardholder is required to present proof of identity to the Cashier to verify the payment amount and other payment information.
  • After the transaction, our cashier staff will give a EPS cardholder copy to the client. NO Official Receipt will be issued.
  • After the transaction, our cashier staff will give a EPS cardholder copy to the client. NO Official Receipt will be issued.
  • Acting in your best interests, we only accept payments from the policyholder's or the insured's account. Unless under specific conditions, payments made by a third-party or any other accounts are NOT accepted. For more information, please contact your consultant or call our Customer Service Hotline at (852) 2866 8898.