The service hours of the Customer Service Centre and the Customer Service Hotline will have special arrangements on the following dates
Date: 24 December 2025 (Christmas Eve) & 31 December 2025 (New Year’s Eve)
Service hours: 9 am to 1 pm
The Cashier Office at the Customer Service Centre will have extended hours on the following date
Date: 27 December 2025 (Saturday)
Service hours: 9 am to 6 pm
If you have any inquiries, please contact our Customer Service Hotline on 2866 8898
Sustainability

Sustainability

As one of the most well-established insurance companies in Hong Kong, CTF Life is not only committed to building a solid business foundation but also passionate about the long-term well-being of our customers, staff, society, and the environment. Sustainability is in the DNA of CTF Life. Upholding the brand promise of "Value Beyond Insurance”, CTF Life strives to create long-term value for all stakeholders by aligning our ESG strategy. We also promise to pursue sustainable growth in our business. Our ESG efforts extend beyond our office as we actively participate in and organise various volunteering initiatives and sponsored projects to make a positive difference in the community and create a better future.

FTLife has been renamed as CTF Life in the third quarter of 2024, strengthening its collaboration with the diverse conglomerate of the Group.