The service hours of the Customer Service Centre and the Customer Service Hotline will have special arrangements on the following dates
Date: 24 December 2025 (Christmas Eve) & 31 December 2025 (New Year’s Eve)
Service hours: 9 am to 1 pm
The Cashier Office at the Customer Service Centre will have extended hours on the following date
Date: 27 December 2025 (Saturday)
Service hours: 9 am to 6 pm
If you have any inquiries, please contact our Customer Service Hotline on 2866 8898

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Goal Setting
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Finding fulfilment every step of the way

Find what’s best for yourself by setting goals for different life stages. Plan ahead to live a remarkable life.

Family Protection

Provide you and your family with flexible wealth planning solution and comprehensive protection

Wealth Building

Achieve goals and dreams with ease at all stages of life

Quality Medical Protection

Safeguard you and your family with sufficient resources to focus on treatment and recovery

Splendid Retirement

Get prepared for a fruitful retirement life

Tax Deduction

Get prepared for your tax matters and well planned your future

Protect from Critical Illness

Be positive even facing unexpected critical illness

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Handle medical expenses with ease
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Stay positive even diagnosis with critical illness
Voluntary Health Insurance Scheme

Save tax while backing your health up
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Accumulate your wealth via smart asset management
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Enjoy tax deductions with comprehensive protection
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Prepare for your needs after retired to get a splendid retirement life

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Life Protection＋ Series

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Prepare a safety net for you and your family
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Remain calm when facing unexpected incidendts

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How to obtain support from Mainland China? How to pay my premium? How to get emergency help? How does the claim process work?
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Customer Service Hotline

(852) 2866 8898

Worldwide Emergency Services

(852) 2866 1810

China Post Sales Toll Free Number

4001 347 440

Taiwan Post Sales Toll Free Number

00 801 85 7183
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About CTF Life
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About CTF Life

Leveraging the financial strength and strategic investments of Chow Tai Fook Group’s ecosystem, CTF Life is committed to providing personalised planning solutions, lifelong protection and diverse lifestyle experiences to customers and their loved ones throughout the life journey of “Wellbeing, Growth, Healthcare and Legacy”, while continuously creating value beyond insurance.

A-

Fitch Ratings

Based on the financial strength ratings announced by Fitch Ratings in October 2025

A3

Moody's

Based on the financial strength ratings announced by Moody’s in May 2024.

279%

As at 30 June 2025, CTF Life’s solvency ratio under the Hong Kong Risk Based Capital basis regime stood at 279%, significantly exceeding the minimum regulatory requirement of 100%. 

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CIRCLE and Promotions

CTF Life · CIRCLE
CTF Life · CIRCLE

Unlock a world of lifestyle privileges and experience with CTF Life ∙ CIRCLE

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Diverse Experience — Covering 4 life-pillars, catering the needs of different life stages
CTF Life · CIRCLE

Diverse Experience — Covering 4 life-pillars, catering the needs of different life stages

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Lifestyle Privileges — Exceptional privileges within our Group's extensive business network
CTF Life · CIRCLE

Lifestyle Privileges — Exceptional privileges within our Group's extensive business network

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Membership Alliance — Connecting our membership alliance to fully enjoy extraordinary life experiences
CTF Life · CIRCLE

Membership Alliance — Connecting our membership alliance to fully enjoy extraordinary life experiences

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Product Promotion
Product Promotion

Enjoy Limited-time Premium Offers upon successful application of designated plan(s) during the Promotion Period.

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Enjoy up to one year Free personal accident insurance upon successful application of the “Explorer” Free Personal Accident Plan during the promotion period. Don’t miss it!
Product Promotion

Enjoy up to one year Free personal accident insurance upon successful application of the “Explorer” Free Personal Accident Plan during the promotion period. Don’t miss it!

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Customer Offer
Customer Offer

【Exclusively to CTF Life customer】 We sincerely offer you a variety of exciting discounts and privileges as a token of our appreciation!

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